As Pendleton is an out-patient children’s clinic, all our services are provided by appointment, ranging between 10–40 minutes. It can sometimes be difficult to see walk-in patients and this often results in prolonged waiting times on your part. Squeezing an extra child into an existing doctor’s appointment is equally not encouraged. This is because examining two children in a single appointment time may result in one or both children not receiving quality attention and may cause prolonged delays on the next patient’s appointment. It is always best to book a separate appointment for each child. Parents and caregivers are encouraged to arrive 10-15 minutes prior to the appointment time, allowing time for form filling and the child’s vitals to be checked by the nurse.